Support

Something not working, or a question about your account? Write to support@conversetta.com. Conversetta is run by one person, so replies can take a few days. Please say which phone and which version of the app you use.

Delete your account

Open the app and go to Account.
Choose Delete my account and confirm.

This removes your account and what the app holds about it. If you cannot open the app, email privacy@conversetta.com from the address you signed up with and we will delete it for you. What is kept, and for how long, is in the privacy notice.

Get a copy of your data

In the app, go to Account and choose Export my data. You can also ask at privacy@conversetta.com.

Subscriptions

Subscriptions are bought and billed by your app store, so they are managed there:

iPhone: Settings, your name, Subscriptions, Conversetta.
Android: Google Play, your profile, Payments & subscriptions, Subscriptions.

Cancelling stops the next renewal; you keep what you have paid for until the period ends. Bought on a new phone, or signed in again? Choose Restore Purchases on the paywall. Refunds are decided by Apple or Google, not by us.

Your choices

AI practice and data sharing can be changed at any time in the app under Privacy. Characters are AI, and you can switch AI practice off.

If you are struggling or in danger. Conversetta is a practice space, not therapy or medical care. Please talk to a doctor or a mental health professional, or contact your local emergency services. Helplines by country: safety.